Applications Management Services Regain Total Control of Your Application Costs.

In order to enable customers to take full advantage of their PeopleSoft investment, we offer Applications360, a customer-focused Application Management Service designed with two goals in mind:

  • Ease the organizational resources and cost pressures required to maintain PeopleSoft applications
  • Recoup and unlock the maximum benefit and utility of PeopleSoft applications

Applications360 is tailored-fit to each organization's unique requirements and can include services ranging from On-Demand Resource Augmentation to Fully Hosted Application Management Services. It is like having your own in-house expert PeopleSoft and IT support team at a fraction of the cost.

Total Customer Satisfaction. Attain Solutions' professional consultants have all been in the customers' seat before. We know what it's like to manage an enterprise-class application in today's increasingly complex IT environment and we know that it is not for the faint of heart. That is why we are so committed to Total Customer Satisfaction. We demonstrate our commitment with an attitude that puts the customer first, providing our experience and expertise as a guide to enable those interests to come to life.

Our approach is open and flexible. For those customers that know what they want and how to achieve it, we can provide the right resources at the right time. For those customers that are looking for more help, we also provide the processes and frameworks that fit the environment and the organizational requirements. Attain Solutions can also provide solutions that support the entire PeopleSoft application  stack from the VLAN to the end-user and everything in between utilizing an ITIL-based process framework, web-based Help Desk and best-practice Project Management methodologies.

Real Experience = Real Value. Attain Solutions manages PeopleSoft for several large organizations in Western Canada. Our team of PeopleSoft professionals – many of whom are also former PeopleSoft consultants – have been involved in countless upgrades, implementations and complex customizations on all of the PeopleSoft Enterprise application pillars including Financials, HRMS, EPM, Portal and CRM. Our technology expertise is equally broad and includes successful projects involving Single Sign-On, Enterprise Identity Management, web services integration, custom development in .NET and Java.

Our customers benefit tremendously from leveraging our experience. Whether it is a new module implementation or simply the need for some good advice, we are equipped and ready to help. By engaging Attain Solutions customers have enjoyed significant reduction in real costs compared to the original estimates.

Strategic Production Support Lifecycle. Attain Solutions specializes in providing production support services for organizations that are seeking efficiencies in the overall cost of ownership for PeopleSoft Enterprise applications. These services address the stages of the production support lifecycle including:

  • Planning – Becoming familiar with the current environment
  • Roadmaps – Knowing what's coming up and how to get there
  • Transition – Handing off from the current support organization
  • Day-To-Day Support – Trouble ticketing, issue resolution, follow-up
  • Reactive Maintenance – Fixes/updates that are required due to an issue
  • Annual Maintenance – Fixes/updates that are applied to stay current

By having our expert services team integrated into your day-to-day operations we can provide your organization with the guidance and insight to help improve the usefulness and adoption of your PeopleSoft application. We add value to your production support organization by revealing opportunities to improve processes and maximize ROI and then providing recommendations on how to realize those opportunities.

For more information on how your organization can achieve maximum performance and returns, contact us today.

By partnering with Attain Solutions, the benefits to our customers are tremendous:

  • Reduced employee turn-over and training costs
  • Reduced turn around time for projects and deliverables
  • Reduced uncertainty and more accurate estimates
  • Reduced complexity of the IT environment
  • Increased ROI through constant evaluation and optimization of application processes
  • Increased peace of mind and application ownership satisfaction
  • Reap the benefits of the latest technologies
  • Operationalize costs by paying for applications as a service